NHTSA Complaint #10672515 — 2008 PONTIAC GRAND PRIX

WE PURCHASED THE VEHICLE FROM A DEALER INTHE TRI-CITIES AREA OF EASTERN WASHINGTON IN 2010. THE CAR MAY HAVE BEEN A LEASE RETURN. HOWEVER ONE OF THE SELLING POINTS WITH THE CAR WAS THE REMOTE STARTER OPTION. THE WEATHER IN EASTERN OREGON WHERE WE LIVED AT THE TIME WAS A LIFE SAVER. HOWEVER WHEN THE BATTERY WENT DEAD AND REPLACED AT THE DEALER THE REMOTE START QUIT WORKING. NOT ONLY QUIT WORKING BUT IT EVEN DISAPPEARED FROM THE VEHICLE DIC. THE REMOTE START IS EVEN LISTED IN THE VEHICLE OWNERS MANUAL. BUT THE DEALER IN MEDFORD, OREGON, AIR PORT CHEVY/CADDI CANT SEEM TO FIGURE IT OUT. WE HAVE HAD THE VEHICLE AT THE DEALERS IN MEDFORD 6 TIMES. EVEN DURING THE RECALL FOR THE KEY FOB ISSUES AND IGNITION SWITCH FIRES, THE DEALERS ALSO LOOKED INTO THE DARN FAILURE OF THE REMOTE START BUT THEY NEVER DID FIX ANYTHING NOR DO THEY HAVE ANY IDEAS AS TO GET THE THING FIXED. *TR