NHTSA Complaint #10671832 — 2012 FORD F-250

TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED AND FAILED TO RETRACT WHEN UNBUCKLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN ADJUSTED THE SEAT BELT CLIP; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT INDICATED THAT WHILE OPERATING THE CRUISE CONTROL AND DESCENDING DOWN A HILL, THE TRANSMISSION WOULD RAPIDLY DOWNSHIFT, REDUCING THE SPEED AND CAUSING THE PASSENGERS TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO MADE ADJUSTMENTS TO A COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 15,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE SEATBELT DOESN'T ALWAYS RETRACT CAUSING IT TO BECOME DAMAGED. THE TRANSMISSION WOULD DOWNSHIFT WHILE GOING DOWNHILL. THE RPMS WOULD REACH 2000 WHEN IT SHOULD BE 1250. THE VEHICLE WOULD DOWNSHIFT 8 TIMES IN LESS THAN 7 MILES. UPDATED 10/8/2015*JS