NHTSA Complaint #10671745 — 2007 CHEVROLET MALIBU
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10671745 |
| Vehicle | 2007 CHEVROLET MALIBU |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I DID NOT HAVE A CRASH, OR DRIVING INCIDENT. THIS COMPLAINT IS DUE TO THE FOLLOWING: I RECEIVED THE RECALL (14152) LETTER BACK IN JUNE OF 2014. THE NEEDED PART WAS NOT AVAILABLE AT THAT TIME SO I WAITED FOR ANOTHER LETTER TO COME AND FINALLY RECEIVED A MONTH OR SO LATER (AUGUST). I TOOK MY CAR TO THE WESLEY CHAPEL GM DEALER AND THEY COMPLETED THE RECALL WORK FOR FREE. ALTHOUGH, THEY ENDED UP CHARGING ME $2,400 FOR ELECTRICAL, AND FUSE DAMAGE TO MY CAR THAT THEY SAY WAS NOT RELATED TO THIS RECALL, ALTHOUGH BASED ON EVERYTHING I HAVE READ I BELIEVE THESE CHARGES WERE A REFLECTION OF THE RECALL. MY HANDS WERE TIED AS I NEED MY CAR SO I PAID THE FEE AT THE DEALERSHIP AND CALLED GM AND HAD THEM OPEN UP A TICKET TO LOOK INTO MY ISSUE, CHARGES, AND WHAT THE DEALERSHIP FIXED. GM RESPONDED TO ME THAT THEY COULD NOT HELP ME. NOW, THINKING ALL OF THIS WAS BEHIND ME, I RECEIVE ANOTHER RECALL LETTER WITH THE SAME RECALL NUMBER THIS MONTH (JAN 2015), NOW TELLING ME I STILL HAVE AN OPEN RECALL. WHEN I PUT MY VIN NUMBER INTO THE SYSTEM IT STILL REFLECTS THIS AS AN OPEN RECALL ON MY CAR. I'M SO CONFUSED, AND REALLY FEEL LIKE IM BEING TAKEN ADVANTAGE OF BY GM, AND THE DEALERSHIP. I REFUSE TO TAKE THE CAR BACK TO THE DEALERSHIP AS THEY WILL FIND ANOTHER WAY TO CHARGE ME WHEN THIS IS ALL GM'S RESPONSIBILITY. AT THIS POINT I HAVE NO IDEA WHAT TO DO, NOR DO I EVEN KNOW IF MY CAR IS SAFE TO DRIVE OR NOT. *TR
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