NHTSA Complaint #10671623 — 2014 BUICK VERANO

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10671623
Vehicle	2014 BUICK VERANO
Component	TIRES
Date of Incident	January 9, 2015
Date Filed	January 10, 2015
Mileage	1,096 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

HAD CONTINENTAL TIRE BLOW OUT ON REAR PASSENGER SIDE OF 2014 BUICK VERANO WITH 1,096 MILES. I WAS DRIVING APPROXIMATELY 20 MPH IN THE CITY. I HAD TO PULL OFF THE ROAD AND WAIT FOR ROADSIDE ASSISTANCE TO INSTALL SERVICE TIRE AND THEN TOOK IN NEXT DAY FOR REPLACEMENT AT MY COSTS. $225 FOR ONE TIRE AND LOW MILEAGE. WAS TOLD THIS IS COMMON WITH THE CONTINENTAL TIRES. FEEL IT IS A SAFETY ISSUE CONSIDERING I WAS TOLD BY SEVERAL PEOPLE, THESE TIRES DO THIS IF THEY HIT A POT HOLE, A CURB OR ANY TYPE OF BUMP. ALSO WAS TOLD I COULD BUY A TIRE WARRANTY. SORRY BUT I'M OVER 50 AND NEVER HEARD THAT I COULD BUY TIRE INSURANCE BECAUSE THE PRODUCT HAS A REPUTATION FOR WHAT HAPPENED. I FEEL RIPPED OFF AND NOT TOLD ABOUT THE PROBLEMS WHEN I GOT THE BUICK VERANO. I DON'T HAVE $225 EVERYTIME I HIT A POT HOLE WHICH I DIDN'T EVEN HIT! *TR

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