NHTSA Complaint #10671445 — 2013 JEEP WRANGLER

SEVERAL MILES FROM HOME I CROSSED A BRIDGE DOING BETWEEN 45 AND 50 MILES PER HOUR AND THE JEEP STARTED BOUNCING AND SHAKING SO BAD (LIKE IT HAD 4 SQUARE TIRES) AND VEERING TO THE LEFT. I HAD NO CONTROL OF THE VEHICLE AS THE STEERING WHEEL WAS SHAKING SO HARD I HAD TROUBLE HOLDING ONTO IT. I BRAKED REALLY SLOW AND KEPT IT ON THE ROAD TILL IT CAME TO A STOP. I HAD JUST MET A VEHICLE ON A TWO LANE COUNTRY ROAD (WHICH ARE NOT VERY WIDE AND NO SHOULDER) AND WAS LUCKY THERE WAS NO ONE ELSE COMING TOWARDS ME, OTHERWISE IT WOULD HAVE BEEN A SERIOUS/FATAL ACCIDENT. THE DEALERSHIP LOOKED AT ONLY TO TELL ME THERE WAS NOTHING WRONG WITH THE JEEP AND THAT I MUST DID NOT KNOW HOW TO HANDLE THE VEHICLE ON ROUGH ROADS. MY HUSBAND DROVE THE JEEP FOR SEVERAL MONTHS AND NOTHING EVERY HAPPENED TO HIM. OCTOBER 26, 2014....ONCE AGAIN I WAS CRUISING DOWN A HIGHWAY DOING 71 MPH AND THE JEEP STARTED BOUNCING ALL OVER THE ROAD......I DID NOT HIT A BUMP OR ANYTHING. AGAIN FELT LIKE THE JEEP HAD 4 SQUARE TIRES AND I ENDED UP WITH 3 VENTI COFFEES ALL OVER THE INSIDE OF JEEP. SEVERAL MILES LATER CROSSING A BRIDGE AT 35 MPH THE JEEP STARTED SHAKING ALL OVER AGAIN. I LEFT WORD WITH THE SALESMANS AS TO WHAT HAPPENED AND ONCE AGAIN THE JEEP WENT IN ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE JEEP. TODAY (JAN.9, 2015) MY HUSBAND WAS DRIVING THE JEEP AND CROSSED THE SAME BRIDGE WHEN I HAD THE FIRST ENCOUNTER WITH THE SHAKING OF THE JEEP........NOW HE BELIEVES ME THAT THERE IS SOMETHING WRONG WITH THE JEEP. HE CALLED THE SALESMAN AND TOLD HIM WHAT HAPPENED.......ONLY TO BE TOLD THEY WOULD LOOK INTO IT. WE ARE AFRAID TO DRIVE THE JEEP BECAUSE ONE OF THESE TIMES WE WILL NOT BE SO LUCKY AS TO WALK AWAY FROM AN ACCIDENT......WE ARE AFRAID OF US AND ANOTHER FAMILY GETTING KILLED. WHAT DOES IT TAKE FOR THIS TO BE CHECKED INTO SERIOUSLY........SOMEONE OR A WHOLE FAMILY GETTING KILLED? *TR