NHTSA Complaint #10671196 — 2010 FORD FUSION

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	10671196
Vehicle	2010 FORD FUSION
Component	SEATS
Date of Incident	July 10, 2014
Date Filed	January 8, 2015
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY HEATED SEATS ARE SUPER DEFECTIVE. I HAVE ONLY USED MY HEATED SEATS A HANDFUL OF TIMES. EVERY TIME I TURNED IT ON IT WOULD GET SO HOT IT WAS BURNING MY BUTT, LITERALLY. I EVEN PUT A SEAT COVER ON MY SEAT AND FOLDED A BLANKET 4 TIMES (WHICH MADE 8 LAYERS OF MATERIAL) AND IT WAS SO HOT BURNED ME THROUGH ALL OF THE LAYERS. I KEPT SMELLING A BURNING SMELL, LOOKED AND THERE'S IS A BURN MARK THROUGH THE SEAT, BURNT A WHOLE IN MY SEAT COVER, AND STARTED BURNING MY BLANKET. THAT IS EXTREMELY DANGEROUS, COULD CAUSE A SERIOUS BURN AND OR AN ACCIDENT. AND IT DAMAGED THE LEATHER SEAT, SEAT COVERS, AND A BLANKET WHICH IS ALL MONEY OUT OF MY POCKET. I CANT EVEN USE THE HEATED SEATS NOW BECAUSE I WILL GET BURNED. THIS NEEDS TO BE FIXED AND ADDRESSED ASAP. *TR

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