NHTSA Complaint #10671194 — 2010 CHEVROLET TRAVERSE

MY 2010 TRAVERSE EXPERIENCED A SEVERE SAFETY ISSUE THIS MORNING. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE SPEED WAS IMMEDIATELY REDUCED TO APPROXIMATELY 15 MPH. THIS OCCURRED WITHOUT WARNING AND IN HEAVY FREEWAY TRAFFIC NEARLY CAUSING MY VEHICLE TO BE REAR ENDED BY SEVERAL OTHER CARS. I TURNED ON MY HAZARD SIGNAL AND MANAGED TO REACH THE ROAD SHOULDER AFTER TRAFFIC HAD CLEARED. AFTER STOPPING FOR 10 MINUTES I RESTARTED THE VEHICLE IN AN ATTEMPT TO DRIVE TO THE CLOSEST DEALER FOR SERVICE. AFTER COVERING ABOUT 6 MILES THE SAME WARNING LIGHTS APPEARED AND THE VEHICLE SPEED WAS REDUCED AGAIN, BUT I MANAGE TO REACH THE DEALERSHIP. AT THE CHEVROLET DEALER THE VEHICLE WAS DIAGNOSED THAT THE THROTTLE BODY HAD FAILED & NEEDED TO BE REPLACED. THE DEALER SERVICE DEPARTMENT STATED THAT THIS WAS NOT A WARRANTY ITEM. I PAID THE SIGNIFICANT COST FOR THE REPAIR MYSELF AND CONTACTED BOTH GM & CHEVROLET DIVISION TO NOTIFY THEM OF THE FAILURE AND ASK FOR REIMBURSEMENT FOR WHAT IS CLEARLY A MAJOR SAFETY ISSUE. FURTHER RESEARCH INDICATES THAT A SIGNIFICANT NUMBER OF TRAVERSE OWNERS HAVE REPORTED THE SAME PROBLEM AND SERVICE REPS AT BOTH CHEVROLET & GM SAID THEY WERE FAMILIAR WITH THE ISSUE BUT NO RECALL HAS BEEN ISSUED FROM THEM. MY CASE FOR COST REIMBURSEMENT IS STILL PENDING. *TR