NHTSA Complaint #10671179 — 2008 SUZUKI XL7

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10671179
Vehicle	2008 SUZUKI XL7
Component	STRUCTURE
Date of Incident	January 8, 2015
Date Filed	January 8, 2015
Mileage	64,680 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

WELL I AM SO VERY UPSET I WAS DRIVING TO WORK AND PULLED AND GOT OUT OF MY SUV AND TURNED AROUND TO ARM THE CAR. WHEN I LOOKED AND SEEN ALL THE TOP PAINT PEELED BACK ABOVE THE DRIVER REAR SIDE ALMOST TO FRONT DOORS OF DRIVER SIDE ALL WAY BACK AND ALL WAY TO METAL LIKE IT WAS NEVER PAINTED AND JUST PEELING OFF AND STILL COMING OFF. AND I THINK THIS IS DEFINITELY A MANUFACTURER DEFECT CAUSE I PICKED A PIECE OF THE CHUNK OF PAINT OFF GROUND AND SO BRITTLE AND CRUMBLED. I NEED THIS MATTER ADDRESSED AND I TRIED TO TALK TO SUZUKI AGAIN AND THEY SAID SORRY YOUR OVER YOUR WARRANTY PERIOD AND SAID THEY HAVEN'T HAD ANY KNOWN ISSUES AND I DO HAVE PICTURES AND I AM EXTREMELY UPSET AND A 30, 000 DOLLAR CAR AND SHOULDN'T BE DOING THIS AND HAVE ONLY BEEN 5 YEARS. THEY JUST TOLD ME SORRY AGAIN AND I NEED HELP TO GET THIS FIXED. I HAVE PICTURES WAITING. *TR

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