NHTSA Complaint #10670840 — 2005 CHRYSLER PACIFICA

BROUGHT MY VEHICLE IN TO MY TRUSTED LOCAL REPAIR SHOP FOR A REVIEW AND TUNE UP AND REQUEST TO REVIEW ROTORS DUE TO VEHICLE SHAKE. WHEN ON THE LIFT, IT WAS DISCOVERED THAT THE ENTIRE ENGINE CRADLE WAS RUSTED TO A POINT WHERE IT WAS BARELY ATTACHED TO THE VEHICLE. INITIAL TECHNICAL SERVICE BULLETINS PUBLISHED (12-001-10 IN OCT 2010) STATE THAT THIS CONDITION COULD AFFECT ALL 2004 - 05 PACIFICAS. IT WAS LATER SUPERCEDED BY THE CURRENT BULLETIN 13-001-12 DATED MARCH 16, 2012 WHICH LIMITS AFFECTED POPULATION TO AN ~6 WEEK RANGE OF VINS, WHICH MY CAR DOES NOT FALL UNDER AND I HAVE BEEN TOLD THAT I AM OUT OF WARRANTY. COMPARING PHOTOS TO OTHER COMPLAINTS AS WELL AS THE STORY ON NBCCHICAGO.COM (SEE REFERENCE STORY BELOW), MY VEHICLE CONDITION AND THE MATERIAL DEFECT IS UNDENIABLY THE SAME AS WHAT CHRYSLER IS CURRENTLY CONSIDERING AS THE "AFFECTED POPULATION" AND IS AT A POINT WHERE MY VEHICLE HAS BEEN CONSIDERED UNSAFE TO DRIVE. THIS CONDITION IS EXTREMELY UNSAFE AND I HAVE BEEN MET WITH 4 MONTHS WORTH OF ARGUMENTS AND SIDE STEPPING FROM CHRYSLER CUSTOMER CARE AT THIS TIME REGARDING ACKNOWLEDGEMENT OF THE MATERIAL DEFECT, THE SAFETY IMPLICATIONS TO MYSELF, MY FAMILY AND OTHER DRIVERS OF THIS MODEL, AND ESPECIALLY THE $2,600 QUOTE TO REPLACE THE CRADLE AND HARDWARE AT A CHRYSLER DEALERSHIP, WHICH EFFECTIVELY SCRAPS MY VEHICLE. I AM AGHAST THAT ALL OF THE COMPLAINTS FILED FOR THIS CONDITION ON THIS SITE AND ELSEWHERE HAVE NOT RESULTED IN A MORE THROUGH REVIEW OF THIS CLEAR TREND FROM THE NHTSA. REFERENCES: HTTP://WWW.NBCCHICAGO.COM/INVESTIGATIONS/MINIVAN-OWNERS-WANT-CHRYSLER-TO-CONCEDE-RUST-PROBLEMS-241535881.HTML. *TR