NHTSA Complaint #10670797 — 2008 AUDI A4

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10670797
Vehicle	2008 AUDI A4
Component	EXTERIOR LIGHTING
Date of Incident	July 15, 2009
Date Filed	January 7, 2015
Mileage	12,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SHORTLY AFTER PURCHASED CAR, I COMPLAINED THAT CAR WAS BURNING OIL. I WAS ASSURED THIS WAS NORMAL AND NOTHING TO WORRY ABOUT. CONTINUED MORE AND MORE. I ASKED WHO WAS SUPPOSED TO COVER THIS ADDED EXPENSE. THEY GAVE ME OIL FOR AWHILE, BUT THAT ENDED. IN 2913 I WAS INFORMED THE SEALS WERE BAD THAT IS WHY IT WAS USING OIL. THEY LIED AND DENIED AN OIL LEAK FOR OVER 3 YEARS. WILL NOT COVER ANY COSTS TO REPAIR. MORE RECENT MY HEADLIGHT WENT OUT AND THEY WILL NOT COVER THIS EXPENSE EITHER. THIS IS THE SECOND AUDI WITH HEADLIGHT ISSUE. I WAS NEVER SENT NOTICE ABOUT THE FIRST HEADLIGHT IN WHICH AUDI AGREED TO REIMBURSE. THEY WILL NOT PAY ME BECAUSE THEY CLAIM I DID NOT FILE IN TIME. NOW MY CURRENT AUDI HEADLIGHT WENT OUT. I CALLED AUDI AND WILL NOT PAY OR ACKNOWLEDGE IT IS A PROBLEM. *TR

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