NHTSA Complaint #10670698 — 2011 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10670698
Vehicle 2011 CHEVROLET TRAVERSE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 116,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

THE FIRST TIME THIS HAPPENED, I WAS DRIVING A HILLY BACK ROAD FROM SCHOOL THE SERVICE STABILITRAC AND TRACTION CONTROL WARNING LIGHTS CAME ON THEN THE ENGINE POWER IS BEING REDUCED WARNING LIGHT CAME ON AND THE CAR IMMEDIATELY SLOWED TO A CRAWL WITH VERY LITTLE STEERING CONTROL. I WAS ABLE TO DRIVE IT ON THE SHOULDER TO MY MECHANIC AT NO MORE THAN 20 MPH AND HE SAID THAT 4 OF THE 6 COILS NEEDED TO BE REPLACED. A $700 REPAIR. SECOND TIME IT HAPPENED (12/3/14) I WAS DRIVING ON I-95 DOING 65 AND ALL THE SAME LIGHTS CAME ON AGAIN BUT THIS TIME THE CAR INSTANTLY REDUCED THE SPEED AND I WAS CRAWLING AT 10MPH. I HAD SEVERAL NEAR MISSES WITH OTHER CARS AS WE WERE ALL TRAVELING AT THE POSTED SPEED IN RUSH HOUR TRAFFIC. I STRUGGLED TO GET THE CAR TO THE SHOULDER. I STOPPED THE CAR AND RESTARTED AND EVERYTHING RESET AND I WAS ABLE TO DRIVE FOR ABOUT A MILE OR TWO AND IT RECURRED. I HAPPENED 8 TIMES BEFORE I WAS ABLE TO GET IT TO THE CHEVY DEALER. THE DEALER TOOK 3 DAYS TO TRY AND DIAGNOSE IT AND SAID IT WAS PROBABLY THE THROTTLE CONTROL. THEY REPLACED IT $493! AND TOLD ME THEY DID NOT KNOW IF IT WOULD FIX THE PROBLEM - IT MAY LAST 1,000 MILES OR 20,000 MILES. IF IT HAPPENS AGAIN I WILL HAVE TO BRING IT BACK AND THEY WOULD HAVE TO TAKE APART THE ENGINE WHICH WOULD COST ME $5000!!! THIS CAR IS UNSAFE! I/MY FAMILY COULD BE INJURED OR KILLED IF IT HAPPENS AGAIN! RECALL IT! CODES SHOWN IN DIAGNOSTIC WERE P0300, P0305, P0221, P0121. *TR

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