NHTSA Complaint #10670520 — 2001 TOYOTA SIENNA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10670520
Vehicle	2001 TOYOTA SIENNA
Component	AIR BAGS
Date of Incident	December 12, 2014
Date Filed	January 6, 2015
Mileage	137,315 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TOYOTA SIENNA HAS AIR BAG FLASHING, IT JUST LAST 12/12/20014, SO I BROUGHT IT TO FREMONT TOYOTA FOR CHECK UP AND TOLD THEM ABOUT THE FLASHING AIR BAG ASK THEM IF IF IS PART OF TOYOTA AIR BAG RECALL. THEY CHARGE ME $152.00 TO FIND OUT THE PROBLEM. AFTER 2 HRS, THEY SAY, THEY NEED MORE HOURS TO FIND THE PROBLEM AND THEY ARE CHARGING ME ANOTHER $152.00. I THOUGHT THE $152.00 IN THE FIRST PLACE THEY TELL YOU THE PROBLEM.IS THIS RIGHT WHEN THEY ESTIMATE THE HOUR. THEY CAN DIAGNOSE THE PROBLEM. TO PAY EXTRA I DON"T HAVE ENOUGH MONEY.. IS THIS AIR BAG PROBLEM IS TOYOTA RECALL. I AM AFRAID FOR MY FAMILY SAFETY. THANKS: CONRAD

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