NHTSA Complaint #10670348 — 2006 NISSAN MURANO

WHILE DRIVING ON THE FREEWAY AT 65 MPH WE HEARD A LOUD POP AND THE DRIVER SEAT STARTED SINKING TO THE BACK LEFT MY HUSBAND AND I GOT SO SCARED BECAUSE HE COULD NOT REACH THE PEDAL OR THE BREAK WHEN THIS HAPPENED. WE WERE IN THE CAR WITH 2 SMALL CHILDREN. HE PUSHED HIMSELF AS MUCH AS HE COULD PRACTICALLY SEATING IN THE AIR OVER THE SEAT TO REACH THE PEDALS TO GET OFF THE FREEWAY. I CAN SAY THAT WE HAVE NEVER EXPERIENCED SOMETHING SO SCARY AND DANGEROUS WE COULD OF CRASH. I CONTACTED NISSAN USA AND EXPLAINED THE ENTIRE INCIDENT AND THEY ASKED ME TO TAKE IT TO THE NEAREST DEALERSHIP TO ACCESS THE DAMAGE. I WENT IN THE NEXT DAY ONLY FOR THEM TO TELL ME THAT IT WAS $1,400 TO REPAIR THE SEAT FRAME. THE WORST WAS THE MECHANIC ADMITTING THAT THIS HAPPENS OFTEN IN THE NISSAN MURANO. I CALLED THEM BACK AND THEY REFERRED ME OUT TO A DIFFERENT DEPARTMENT JUST TO LET ME KNOW THAT IT WAS NOT IN THEIR BUDGET TO FIX MY SEAT. LIKE IF THEY WERE DOING ME A FAVOR AND I WAS ASKING FOR SOMETHING ABSURD. THIS IS INSANELY DANGEROUS AND IS A MANUFACTURE DEFECT ON NISSAN PART. THERE IS SO MANY COMPLAINS OF THE SAME ISSUE AND NO ONE IS DOING ANYTHING ABOUT IT. NISSAN IS MORE THAN AWARE OF THE PROBLEMS IF THEIR OWN PEOPLE ARE SAYING IT. WE NEED TO START HOLDING THEM ACCOUNTABLE FOR THIS ISSUE. BECAUSE THIS IS VERY DANGEROUS AND IS HAPPENING WAY TO MANY TIMES. IF THE FREEWAY WAS BUSIER THAT DAY WE WOULD OF CRASH, UNACCEPTABLE!!