NHTSA Complaint #10670340 — 2007 NISSAN QUEST

THE FIRST INCIDENT, OCCURRING IN THE SUMMER OF 2014, CAUSED MY 2007 NISSAN QUEST TO STALL/SHUT OFF AND NOTHING WORKED - IT LOST ALL STEERING, POWER, ACCELERATION, BRAKING, ETC. IT JUST DIED, GOING APPROXIMATELY 15MPH WHILE VEERING RIGHT TO TURN INTO A SHOPPING CENTER. THIS SAME INCIDENT OCCURRED ABOUT A MONTH LATER, WHILE TRAVELING APPROXIMATELY 25MPH (POSTED SPEED LIMIT) GOING UPHILL AT NIGHT. VAN JUST DIED AND I WAS STRANDED ON THE ROAD - LUCKY ENOUGH TO GET FAR ENOUGH NEAR A PRIVATE DRIVEWAY NOT TO GET HIT BY A CAR, AN TO CALL FOR HELP. THE FUEL GAUGE WAS SHOWING SUFFICIENT GAS LEFT IN THE TANK, BUT IT HAD RUN OUT OF GAS. WE HAD PUT THE VEHICLE IN THE SHOP FOR REPAIR AND LUCKILY THE MECHANIC WAS HONEST AND SMART AND CONCLUDED THAT IT NEEDED FUEL AND THE GAUGE WAS DEFECTIVE. LUCKILY ON BOTH OCCASIONS, NONE OF OUR THREE CHILDREN (ONE SPECIAL NEEDS) WERE IN THE VAN. THIS DEFECT LEFT US WITHOUT A SECOND (FAMILY TRANSPORTATION) VEHICLE FOR SEVERAL DAYS AND TO INCUR UNNECESSARY AUTO SHOP COSTS. SECONDLY, WE RECENTLY HAD SUSPENSION WORK DONE, TOTALING OVER $1300.00. THERE WAS APPARENTLY A RECALL FOR THIS, OF WHICH I WAS NEVER MADE AWARE. THE BOLT DEFECT WAS ALSO NEVER BROUGHT TO MY ATTENTION, BUT THE RATTLING NOISE HAS EXISTED SINCE PURCHASED USED IN 2011. THESE DEFECTS HAVE CAUSED POTENTIAL ENDANGERMENT TO MY FAMILY, INCURRED US COSTLY SHOP/REPAIR COSTS, AND LEFT US WITHOUT A VEHICLE FOR DAYS - HIGHLY DANGEROUS AND INCONVENIENT, WHEN ALL WERE KNOWN DEFECTS THAT SHOULD HAVE BEEN KNOWN TO US AND FOR WHICH WE SHOULD NOT HAVE PAID. *TR