NHTSA Complaint #10670155 — 2004 ACURA TL

IN THE LAST 10 DAYS, THE SRS DASH LIGHT CAME ON WITHOUT A KNOWN INCIDENT. RESEARCHING ONLINE ACURA INFORMATION, MANY AREAS REFERS TO CRACKING OF THE DASHBOARD AS A POSSIBLE REASON FOR THE SRS LIGHT TO STAY ON. UPON INVESTIGATION, THERE IS A 15 INCH CRACK ON THE PASSENGER SIDE, GOING DOWN THE RIGHT SIDE OF THE AIRBAG PLACEMENT. REPORTS SAY CRACKS WILL CONTINUE, ACURA KNOWS OF THE ISSUE HOWEVER WILL NOT RECALL OR CORRECT THE ISSUE. FOR THE NUMEROUS REPORTED ISSUES OF CRACKING DASHBOARDS, ACURA SHOULD TAKE THE CORRECTIVE ACTION NEEDED. THIS HAS BEEN MY BEST PURCHASE TO DATE AND HAVE UNQUESTIONABLE FAITH IN THE CAR. WITH THE MULTITUDE OF COMPLAINTS ABOUT THIS SAME ISSUE, HOW CAN IT BE IGNORED? BEFORE THIS, I WOULD NOT CONSIDER PURCHASING ANYTHING OTHER THAN ANOTHER ACURA HOWEVER A $36K VEHICLE SHOULD NOT HAVE A KNOWN REPETITIVE ISSUE THRU SEVERAL YEARS OF MODELS. I CALLED ACURA CLIENT RELATIONS IN THE US ((800) 382-2238) AND HAD THEM OPEN A CASE NUMBER FOR MY ISSUE. NOT SURE IF IT WILL DO ANYTHING HOWEVER IT CAN NOT HURT. ONLY 43K ON THE CAR, IMMACULATE 2004. NORMALLY STORED DURING THE WINTER. *TR