NHTSA Complaint #10670031 — 2013 TOYOTA CAMRY ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10670031
Vehicle	2013 TOYOTA CAMRY
Component	ENGINE AND ENGINE COOLING
Date of Incident	June 1, 2013
Date Filed	January 5, 2015
Mileage	500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

ANYTIME DURING WARM WEATHER WHEN THE AIR CONDITIONER HAS BEEN/IS BEING USED THERE IS A DISGUSTING FOUL MILDEW ODOR IMMEDIATELY UPON STARTING THE VEHICLE. THE ODOR IS NAUSEATING AND CAUSES HEADACHES. EVERY TIME THE CAR IS DRIVEN, I HAVE TO TURN ON THE HEAT AND PUT ALL THE WINDOWS DOWN FOR ABOUT 5-10 MINUTES TO GET RID OF THE ODOR. APPARENTLY THERE IS AN ISSUE WITH CONDENSATION FROM THE AC NOT DRAINING PROPERLY. I HAVE BEEN ABLE TO FIND SEVERAL SIMILAR COMPLAINTS ONLINE. SOME DEALERSHIPS CLAIM THEY HAVE NEVER HEARD OF THIS ISSUE, WHILE OTHERS ADMIT THAT THEY ARE AWARE OF IT BUT THAT TOYOTA HAS NO "FIX" FOR IT. BREATHING IN MOLD IS A SAFETY CONCERN. THIS DOES NOT OCCUR IN THE WINTER WHEN AC IS NOT USED. *TR

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