NHTSA Complaint #10669889 — 1999 MERCEDES BENZ E320

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10669889
Vehicle 1999 MERCEDES BENZ E320
Component AIR BAGS
Date of Incident
Date Filed
Mileage 101,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I WAS PULLING OUT OF MY DRIVEWAY, GOING ~5 MPH, WHEN I SMELLED SOMETHING, THERE WAS AN EXPLOSION BY MY HEAD AND THE AIR CURTAINS ON THE DRIVER'S SIDE SELF-DEPLOYED. AFTER THAT MY HUSBAND, A MECHANIC, DEACTIVATED THE SRS USING THE SWITCH ON THE CONSOLE OF THE CAR. HOWEVER, APPROXIMATELY ONE YEAR LATER, THE AIR CURTAINS AND AIRBAG ON THE PASSENGER SIDE SELF-DEPLOYED WHILE HE WAS DRIVING THE CAR. THEN ON OR ABOUT JULY 31, 2014, A CLEAR DAY, AROUND 8:30 A.M. WHEN MY HUSBAND WAS DRIVING THE CAR AT APPROXIMATELY 50 MPH, HE HEARD AN EXPLOSION, THE SEATBELT RETRACTED WITH SUCH FORCE THAT IT CAUSED A PAINFUL BLOW TO HIS CHEST AND PINNED HIM INTO THE CAR. HE WAS ABLE TO DRIVE THE CAR OFF THE ROAD. AT FIRST HE THOUGHT HE MIGHT HAVE BEEN SHOT BECAUSE OF THE NOISE FROM THE EXPLOSION, IT WAS HARD TO BREATHE AND PAINFUL. HOWEVER, AFTER A FEW MINUTES, HE REALIZED IT WAS THE SEATBELT AND STRUGGLED TO RELEASE IT. THE SEATBELT PUT A GASH IN HIS LEFT SHOULDER THROUGH HIS CLOTHES. (WE HAVE PICTURES OF THE GASH.) IN ALL OF THESE INCIDENTS, WE HAVE NOT BEEN IN AN ACCIDENT, ROAD CONDITIONS WERE GOOD, WE HAVE NOT BEEN SPEEDING, AND, THEREFORE, DID NOT CALL THE POLICE. SINCE THEN, WE HAVE TAKEN THE CAR OFF OF THE ROAD BECAUSE THE SEAT BELT NO LONGER WORKS, AND DRIVING THE CAR WITHOUT THE SEAT BELT WOULD VIOLATE A NEW JERSEY STATUTE. WE'RE ALSO CONCERNED THAT THERE ARE MORE AIRBAGS THAT HAVE THE POTENTIAL OF SPONTANEOUSLY SELF-DEPLOYING WHILE THE CAR IS BEING DRIVEN. WE'VE CONTACTED MERCEDES AND WERE TOLD TO HAVE THE CAR TOWED TO A DEALER AND PAY FOR A DIAGNOSIS. WE FEEL THAT THE CAR SHOULD BE RECALLED BY MERCEDES BECAUSE IT IS UNSAFE TO DRIVE AND HAS THE POTENTIAL TO CAUSE AN ACCIDENT. *TR

Related Complaints for the 1999 MERCEDES BENZ E320

Other AIR BAGS Complaints

#11246612 TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. WHILE THE CONTACT WAS REVERSING THE VEHICLE, THE DRIVER, PASSENGER, C...
#11173568 TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT A VIBRATION COMI...
#11083130 TAKATA RECALL SRS LIGHT ON FRONT PASSENGER SEAT
#10499556 TL* THE CONTACT OWNS A 1999 MERCEDES E320. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY, THE FRONT DRIVESHAFT FRA...
#10444917 AS I WAS ENTERING THE INTERSTATE ON THE ON RAMP MY REAR U JOINT ON FRONT DRIVE SHAFT CAME APART. SUBSEQUENTLY BOTH M...

Recent Complaints for the 1999 MERCEDES BENZ E320

#11173568 POWER TRAIN:DRIVELINE:UNIVERSAL JOINT TL* THE CONTACT OWNS A 1999 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT A VIBRATION COMI...
#11133310 ELECTRICAL SYSTEM 8/31/18 IN MOTION ON A CITY STREET, THE CABIN FILLED WITH SMOKE (FROM A FIRE BUT NO FLAME WAS SEEN) I HAD TO OPEN ALL...
#11083130 EXTERIOR LIGHTING TAKATA RECALL SRS LIGHT ON FRONT PASSENGER SEAT
#11002894 FUEL/PROPULSION SYSTEM MY VEHICLE IS LEAKING FUEL AND THE SMELL OF THE GAS IS REALLY BAD FROM INSIDE AND OUTSIDE OF THE CAR. BASED ON THE AN...
#11002894 UNKNOWN OR OTHER MY VEHICLE IS LEAKING FUEL AND THE SMELL OF THE GAS IS REALLY BAD FROM INSIDE AND OUTSIDE OF THE CAR. BASED ON THE AN...
Check any vehicle history by VIN - Free vehicle history report