NHTSA Complaint #10669772 — 2014 FORD FOCUS

I BOUGHT THIS CAR BRAND NEW. I'M A SINGLE MOM WITH A TIGHT BUDGET SO I WAS LOOKING FOR A VERY DEPENDABLE CAR. I STARTED NOTICING ACCELERATION PROBLEMS AFTER THE FIRST FEW WEEKS OF BUYING THE CAR. WHEN I WOULD GO DRIVE UP THE RAMP ON TO THE FREEWAY, I WASN'T ABLE TO SPEED UP WITH THE FLOW OF TRAFFIC. THIS CAUSED EXTREME SAFELY ISSUES AS DRIVERS WOULD HONK AND GET BACKED UP BECAUSE I WASN'T ABLE TO ACCELERATE. I ALSO NOTICED A CLICKING SOUND WHEN WITHIN THE FIRST FEW SECONDS OF ACCELERATING AFTER A STOP. IT SOUNDED LIKE SOMETHING WAS LOOSE OR BROKEN IN THE ENGINE. MY MOM CAME TO VISIT AFTER 2 MONTHS OF HAVING THE CAR. SHE DROVE THE CAR AND SAID THIS DOESN'T SEEM RIGHT, TAKE IT IN. SO I BROUGHT IT TO MY FORD DEALER. I SAID THIS CAR DOES NOT DRIVE SAFE. I DON'T FEEL SAFE DRIVING WITH MY 5 YEAR OLD DAUGHTER. THEY SAID THEY WOULD FIX IT AT NO COST. THEY HAD THE CAR FOR 10 DAYS. ONCE I GOT THE CAR BACK, I STILL NOTICED SOME OF THE SAME PROBLEMS, BUT THE MECHANIC TOLD ME "IT WILL TAKE ABOUT 1000 MILES MORE BEFORE THE ENGINE STARTS TO RUN NORMAL." THAT WASN'T VERY SATISFYING TO HEAR. PRESENTLY, I STILL HAVE THE CAR. IT STILL HAS SAFETY ISSUES. I DON'T DRIVE LONG DISTANCES IN IT, BECAUSE I DON'T FEEL SAFE. I AM VERY DISAPPOINTED WITH FORD MOTOR COMPANY. I'VE SAVED UP HARD EARNED MONEY TO HAVE A DEPENDABLE/SAFE CAR FOR MY DAUGHTER AND I AND I HAVE THE EXACT OPPOSITE. I WILL NEVER PURCHASE A FORD AGAIN. *TR