NHTSA Complaint #10669679 — 2013 FORD ESCAPE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10669679
Vehicle	2013 FORD ESCAPE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 27, 2014
Date Filed	January 2, 2015
Mileage	39,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CAR HAS BEEN GIVING US AN ERROR MESSAGE "ENGINE FAULT SERVICE NOW" SINCE WE BOUGHT THE VEHICLE. FORD HAS BEEN UNABLE TO REPAIR FOR THE LIFE OF THE VEHICLE. THE CAR HAS NO STARTED TO SHUT OFF IN TRAFFIC. THE INCIDENT ON 12/27 I WAS SLOWING DOWN IN HEAVY TRAFFIC AND THE VEHICLE SHUT OFF. CARS WHERE ABLE TO AVOID US AND WE WERE ABLE GET THE CAR RESTARTED BUT IT IS BECOMING A HAZARD TO NOT ONLY US BUT EVERYONE ON THE ROAD. TWO WEEKS PRIOR THE CAR SHUT OFF WHILE WE WERE AT A RED LIGHT. FORD HAS BEEN UNABLE TO FIX AND UNWILLING TO WORK WITH US ON THIS ISSUE. I HAVE SEEN COMMENTS ON LINE THAT OTHER PEOPLE HAVE FACED SIMILAR PROBLEMS WITH THE 2013 ESCAPE. WE JUST WANT THE SAFE WORKING CAR THAT WE THOUGHT WE PAID FOR. WE HAVE TRIED EVERYTHING AND BEEN VERY PATIENT BUT NOW IT IS A SAFETY HAZARD. *TR

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Recent Complaints for the 2013 FORD ESCAPE

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