NHTSA Complaint #10669477 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10669477
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	January 1, 2015
Date Filed	January 1, 2015
Mileage	169,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THIS HAS HAPPENED A FEW TIMES IN MY FORD FUSION SEL. USUALLY I WILL BE DRIVING ABOUT 10-15 MPH, WHEN SUDDENLY THE POWER STEERING FAILS AND I GET A MESSAGE, ACCOMPANIED BY A LOUD BEEP, ON THE DASH, WARNING ME THAT IT HAS FAILED. THE CAR BECOMES ALMOST IMPOSSIBLE TO CONTROL WHEN THE STEERING FAILS. MOST OF THE TIMES IT FAILS, IT DOES IT WHILE TURNING INTO A PARKING LOT. A FEW TIMES IT HAS HAPPENED WHILE BACKING OUT OF A PARKING SPOT. THIS IS EXTREMELY DANGEROUS AND HIGHLY ANNOYING, SINCE I STILL OWE MONEY ON THIS CAR, AND I WAS PROMISED UP AND DOWN WHAT A SAFE, RELIABLE, AND AFFORDABLE CAR IT WAS. *JS

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