NHTSA Complaint #10669388 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10669388
Vehicle 2012 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 12,773 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

2012 DODGE JOURNEY HERO AWD HATCHBACK SHOWED A CHECK ENGINE LIGHT THEN LOST ALL POWER AND BLACKED OUT. BATTERY WAS REPLACED, CHECK ENGINE LIGHT AGAIN CAME ON AND IN LESS THAN 24 HOURS BLACKED OUT (ZERO POWER) AGAIN. VEHICLE WAS TOWED TO DODGE AND DURING A 2 WEEK PERIOD IN THE SHOP THE ALTERNATOR, BATTERY, TWO O2 SENSORS AND THE PCM WERE REPLACED IN AN ATTEMPT TO FIX THE ISSUE CAUSING THE CHECK ENGINE LIGHT. VEHICLE WAS RETURNED TO OWNERS AND IN LESS THAN 24 HOURS BLACKED OUT WITH TOTAL POWER LOSS AGAIN. ISSUE OCCURED ONCE WHILE VEHICLE IS IN MOTION. DODGE HAS BEEN UNABLE TO LOCATE A SOLUTION. *JS

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