NHTSA Complaint #10669272 — 2008 BUICK ENCLAVE

FRIDAY DEC 26TH AT 4:30 PM I WAS ACCELERATING TO MERGE INTO RUSH HOUR TRAFFIC ON I-35 WHEN I HAD A CATASTROPHIC TRANSMISSION FAILURE. THERE WERE NO ALARMS, LIGHTS, NOISES, SMELLS OR ANYTHING ELSE TO ALERT ME TO THE FACT THAT MY VEHICLE WAS ABOUT TO FAIL. AS I MERGED MY RPM'S SUDDENLY WENT PAST 5000 AND MY 2008 ENCLAVE BEGAN TO DECELERATE. BY THE GRACE OF GOD THERE WAS NO LOSS OF LIFE, MINE OR THE OTHER DRIVERS AROUND ME, AS MY VEHICLE LOST POWER. I WAS SURPRISED TO LEARN THAT THE SITUATION DESCRIBED ABOVE IS NOT AN ISOLATED EVENT. LIKE SO MANY OTHERS BEFORE ME MY VEHICLE (AT 80,000 MILES) WAS DIAGNOSED WITH WAVE PLATE FAILURE (P0776). I HAVE CALLED GM AND REQUESTED THAT THEY PAY FOR THE REPAIR SINCE IT'S DUE TO A FAULTY PART, BUT THEIR RESPONSE IS TO DENY, DENY, DENY. THE MANAGER I SPOKE TO STATED THAT THERE HASN'T BEEN A RECALL SO GM IS NOT OBLIGATED TO DO ANYTHING ABOUT THE PROBLEM. THE MOST DISTRESSING PART OF THIS SITUATION IS NOT THE $3500.00 I'LL BE PAYING AFTER GM'S "ASSISTANCE". IT IS THE FACT THAT I WAS NEVER NOTIFIED OF THE HIGH FAILURE RATE OF THE GM WAVE PLATE. I SHOULD HAVE BEEN GIVEN A CHANCE TO FIX IT BEFORE I WAS PUT IN SUCH A DANGEROUS SITUATION. THIS TRANSMISSION PROBLEM IS LIKE A TICKING TIME BOMB. THANKFULLY, THE "BOMB" GOING OFF IN MY ENCLAVE DIDN'T RESULT IN ANY CASUALTIES, BUT IS THAT WHAT IT'S GOING TO TAKE TO GET A RECALL? I HOPE THAT NHTSA DOES SOMETHING ABOUT THIS ISSUE BEFORE SOMEONE IS KILLED. *JS