NHTSA Complaint #10669258 — 2011 CHEVROLET TRAVERSE

I WAS DRIVING HOME FROM WORK ONE EVENING. I JUST CAME OFF OF THE HIGHWAY, THEN THERE WAS CHIMES COMING FROM THE 2011 CHEVY TRAVERSE. THEN ON THE DASH READ TRACTION CONTROL OFF STABILITY CONTROL OFF SERVICE TRACTION CONTROL SERVICE STABILITY CONTROL ENGINE POWER REDUCED. I WENT FORM 40 MPH TO 20MPH IN LESS THAN A SECOND. CONTACTED THE DEALERSHIP WAS TOLD TO STOP DRIVING IMMEDIATELY AND HAVE IT TOWED TO THEM. I GET A CALL THE NEXT MORNING REGARDING THE TRAVERSE AND AN ESTIMATE OF $230.00 FOR A DIAGNOSTIC AND CLEANING THE THROTTLE. NOT EVEN A MONTH LATER IT HAPPENED AGAIN RIGHT BEFORE I WAS ABOUT TO ENTER A HIGHWAY, I CALLED THE DEALERSHIP AGAIN AND THEY TOLD ME TO HAVE IT TOWED AND THEY WILL PERFORM ANOTHER DIAGNOSTIC AND GIVE ME ANOTHER ESTIMATE FOR THE EXACT SAME PROBLEM. THEY CALLED BACK LATER THAT DAY WITH ANOTHER ESTIMATE OF OVER $500.00. I TOLD THEM I WAS NOT PAYING ANOTHER CENT TO REPAIR THE EXACT SAME PROBLEM THAT I BROUGHT THE TRUCK IN FOR THE FIRST TIME. HE GAVE ME SOME STORY ABOUT IT COULD BE 1001 PROBLEMS THAT CAUSES THIS PROBLEM AND I TOLD HIM THAT IS THE PURPOSE OF A DIAGNOSTIC TO FIND OUT WHAT THE PROBLEM IS THE FIRST TIME. LONG STORY SHORT I DID NOT PAY THE $500.00 TO FIX MY TRAVERSE A SECOND TIME FOR A REPEAT PROBLEM. THE WORKER MADE IT SEEM LIKE HE DID ME A FAVOR FOR NOT CHARGING ME. THANK GOD I WAS NOT ONB A HIGHWAY WHEN THIS HAPPENED OR THAT I DID NOT HAVE MY CHILDREN WITH ME. CHEVY NEEDS TO FIX THIS PROBLEM ASAP BEFORE A VERY BAD ACCIDENT HAPPENS AND THEY WILL BE SUED. *JS