NHTSA Complaint #10669223 — 2012 DODGE CHALLENGER

DRIVING TO WORK. CAR STARTS TO MAKE A WHINING NOISE THEN THE ABS AND STABILITY CONTROL LIGHTS COME ON, I DRIVE THE CAR UP THE ROAD A LITTLE MORE AND THE RADIO TURNS OFF AND THE GAUGES START TO MOVE ERRATICALLY AND THEN THE CAR JUST DIED, COMPLETELY IN THE MIDDLE OF THE ROAD, WHEN THE HOOD WAS RAISED YOU COULD CLEARLY SMELL SOMETHING BURNING. CAR TAKEN TO THE DEALERSHIP WHERE I AM TOLD THAT THE "PARTS TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION ARE NOT CURRENTLY AVAILABLE". I WAS TOLD BY THE DEALERSHIP THAT THE ALTERNATOR WOULD BE REPLACED WITH A NEW ONE BUT IT WOULD FALL INTO THE SAME CATEGORY AS THE RECALL. I GOT THE CAR HOME AND WHILE READING THE REPAIR PAPERWORK REALIZE THAT THE ALTERNATOR WAS NOT REPLACED JUST "REPAIRED AND REPLACED". VERY UPSET AND SCARED TO DRIVE THIS VEHICLE! NOT TO EVEN MENTION HOW UPSET ABOUT BEING LIED TO BY THE DEALERSHIP. COULD GO ON AND ON ABOUT THIS BAD EXPERIENCE!! *JS