NHTSA Complaint #10668927 — 2003 LINCOLN NAVIGATOR ENGINE

Complaint Details

ODI Number	10668927
Vehicle	2003 LINCOLN NAVIGATOR
Component	ENGINE
Date of Incident	November 5, 2014
Date Filed	December 29, 2014
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

WE WERE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH, WHEN I HEARD A LOUD POP AND CLANKING NOISE ON THE DRIVER'S SIDE FRONT ENGINE AREA. I WAS DRIVING WITH MY WHOLE FAMILY IN THE SUV. WE WERE ABLE TO STILL DRIVE IT TO A MECHANIC. THE MECHANIC DIAGNOSED IT AS A "BLOWN-OUT SPARK PLUG". HE SAID THE SPARK PLUG HAD COME OUT OF THE ENGINE BLOCK. HE SAID IT IS A COMMON PROBLEM ON THAT ENGINE AND THERE WAS A SPARK PLUG KIT FOR IT. HE USED THE KIT, AND IT ONLY HELD FOR ABOUT 2 MONTHS. IT NOW HAS LOST POWER, SHAKES, AND POOR GAS MILEAGE. THE REPAIR KIT OBVIOUSLY IS NOT AMPLE FOR THIS PROBLEM. *TR

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