NHTSA Complaint #10668752 — 2011 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10668752
Vehicle	2011 BUICK ENCLAVE
Component	ELECTRICAL SYSTEM
Date of Incident	December 27, 2014
Date Filed	December 29, 2014
Mileage	36,762 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WALKED OUT AND TRIED TO OPEN MY CAR WITH THE REMOTE AND IT DID NOT WORK. SO I USED THE KEY TO GET IN IT AND TRIED TO START IT AND NOTHING. THEN I COULD NOT GET THE KEY OUT OF IT EITHER. I WAS PANICKED I NEEDED TO GET TO WORK. MY HUSBAND LATER JUMPED IT AND TOOK THE BATTERY TO GET LOOKED AT. NOTHING WAS WRONG WITH THE BATTERY. I DROVE IT A DAY LATER AND MY AIR CONDITIONING WAS BLOWING HEAT ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGERS SIDE. I JUST BOUGHT IT IN JULY WITH 28,999 MILES ON IT. AT 36,762 MILES THERE SHOULD BE NO PROBLEMS. *TR

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