NHTSA Complaint #10668738 — 2014 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10668738
Vehicle	2014 RAM 1500
Component	POWER TRAIN
Date of Incident	December 16, 2014
Date Filed	December 29, 2014
Mileage	7,435 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

DECEMBER 16, 2014 CHECK ENGINE LIGHT CAME ON. I TOOK IT TO DEALER AND THEY SAID IT WAS O2 SENSOR. THEY RESET IT AND TOLD ME TO BLOW 3.0 DIESEL ENGINE OUT. CHECK ENGINE LIGHT CAME BACK ON AS WELL AS A MESSAGE THAT DEF FLUID WAS WRONG. I CALLED DEALER AND THEY SAID BRING IT BACK IN. DEALER CALLED ME BACK AND SAID I NEEDED NEW CATALYTIC CONVERTER BUT IT WAS ON BACK ORDER AND THEY COULDN'T GIVE ME A DATE. DEALER TOLD ME TRUCK WAS OK TO DRIVE. DECEMBER 24, 2014 A WARNING MESSAGE CAME UP ON TRUCK THAT SAID TRUCK WOULD CUT OFF IN 190 MILES AND WOULD NOT RE START. DEALER NOW HAS TRUCK AND STILL CAN'T GIVE ME A DATE ON WHEN IT WILL BE FIXED. THEY DID TELL ME THAT THERE WERE 82 OTHER TRUCKS IN THE SYSTEM LIKE MINE. THERE IS AN ISSUE WITH THE 3.0 ECODIESEL ENGINE AND CHRYSLER HAS NO FIX OR WON'T TELL ANYONE WHAT IS HAPPENING. *TR

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