NHTSA Complaint #10668668 — 2004 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10668668
Vehicle	2004 FORD WINDSTAR
Component	SUSPENSION
Date of Incident	December 28, 2014
Date Filed	December 29, 2014
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL IN 2007 RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

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#10531500 — July 23, 2013 — TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A CRUNCHING SOUND WAS HEARD ...

#10523810 — July 8, 2013 — RETURNED VAN TO DEALERSHIP, REAR END MAKING NOISE. PREVIOUS RECALL (AUGUST 2012) FIX TO REINFORCE REAR AXLE NOW SHOW...

#10510101 — April 30, 2013 — TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED AND REPAIRED UNDER AN UNK...

#10461065 — June 8, 2012 — TL* THE CONTACT OWNS A 2004 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, GREY SMOKE EMITTED FROM THE ...

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