NHTSA Complaint #10668620 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10668620
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	December 19, 2014
Date Filed	December 28, 2014
Mileage	28,884 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ON DECEMBER 19 I STARTED MY CAR AND TRIED TO DRIVE AWAY. HOWEVER, THE STEERING WHEEL APPEARED LOCKED. IT WOULD NOT BUDGE. I CUT THE CAR OFF AND RESTARTED IT, AND THE WHEEL THEN MOVED. THIS HAPPENED AGAIN ON DECEMBER 21, 25, AND 27, BUT ON THE 27, A MESSAGE APPEARED: "POWER STEERING ASSIST FAULT." ON DECEMBER 28, THE POWER STEERING WENT OUT WHILE I WAS DRIVING DOWN A NEARBY STREET. I HAD TO MANHANDLE THE STEERING WHEEL AND COAST TO A STOP. AGAIN I RECEIVED THE MESSAGE. *TR

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