NHTSA Complaint #10668591 — 2010 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10668591
Vehicle	2010 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	October 16, 2013
Date Filed	December 28, 2014
Mileage	500,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

SINCE 2013 MY DODGE GRAND CARAVAN HAS FAILED TO START ON NUMEROUS OCCASIONS. IT WILL WORK OK WHEN SUDDENLY YOU TURN THE KEY AND THE DASH LIGHTS COME ON BUT THE ENGINE WILL NOT TURN OVER. A DODGE DEALER CHANGED THE BATTERY BUT THE PROBLEM HAS PERSISTED. SOMETIMES YOU CAN TURN THE KEY TO ON SHIFT INTO DRIVE AND BACK INTO PARK AND IT WILL START. SOMETIMES YOU CAN SHIFT INTO NEUTRAL AND IT WILL START. OTHER TIMES NEITHER OF THESE FIXES WORK. RESEARCHING THIS PROBLEM SHOWS IT HAS LONG BEEN A LONGTERM PROBLEM WITH DODGE AND CHRYSLER COVERING SEVERAL YEAR MODELS. NUMEROUS PEOPLE HAVE REPORTED STARTERS, BATTERIES, TIPM MODULES, WIN MODULES, FOBS AND NEUTRAL SAFETY SWITKENNETHCHES (TRANSMISSION RANGE SENSORS) BEING REPLACED WITH NO RELIEF FROM THE PROBLEM. CHRYSLER AND DODGE DEALERSHIPS ARE UNABLE TO DIAGNOSE THE PROBLEM AND CORRECT IT. IT HAS LEFT US STRANDED IN BOTH COLD AN HOT WEATHER SOMETIMES WITH OUR 3 SMALL GRANDCHILDREN IN THE VEHICLE. I FEEL THAT THE SAFETY ISSUE OF THIS PROBLEM IS SOMETHING THE MANUFACTURER SHOULD BE REQUIRED TO IDENTIFY AND CORRECT. *TR

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