NHTSA Complaint #10668452 — 2014 HONDA ODYSSEY

I WENT TO DINNER WITH MY HUSBAND ON A FRIDAY NIGHT, AND WHEN WE RETURNED TO OUR VAN, THE DOORS UNLOCKED WE GOT INTO THE VAN AND THE KEYLESS START WOULD NOT WORK. WE TRIED FOR 3-5 MINUTES, NO LUCK, THIS HAPPENED A FEW MONTHS AGO, WE AGAIN DID EVERYTHING TO ENSURE IT WAS NOT USER ERROR (IN WHICH THE DEALERSHIP BLAMED WHEN THEY SAID NOTHING WAS WRONG WITH THE VAN THE PREVIOUS TIME). BRAKE WAS PRESSED, KEY WAS OUT, GEAR IN PARK.... I HAD TO GET IN AND OUT OF THE VAN A FEW TIMES BEFORE THE KEYLESS START FINALLY ALLOWED US TO START THE VAN... I TOOK IT TO THE DEALERSHIP REPAIR SHOP AGAIN, AND WAS INSISTENT THEY FIX THE KEYLESS START, BUT THEY WERE SOOO RUDE AND INAPPROPRIATE, THERE WAS NO "ERROR CODE" AND THEREFORE "HONDA WOULD NOT ALLOW THEM JUST TO REPLACE PARTS", AND THE HONDA CUSTOMER SERVICE WAS JUST AS RUDE!!!! I AM NO LONGER A FAN OF HONDA... THIS IS MY FIRST AND LAST HONDA! *TR