NHTSA Complaint #10668244 — 2009 LAND ROVER LR2

I BOUGHT THIS CAR NEW IN 2009 ( WAS USED AS A RETIRED LOANER FOR 4 MONTHS- HAD 7000 MILES ON IT WHEN BOUGHT) HAD THIS FOR 5 YEARS NOW, IS A LOW MILEAGE AT 59000, WOULD ONLY USE THIS TO DRIVE TO AND FROM WORK/HOME, DID NOT EVER ENGAGE IN ANY OFF ROADING AT ALL NOT ONCE, HAD ONLY USED THIS TERRAIN RESPONSE FEATURE MAYBE FEW TIMES IN THE LAST 2-3 WINTERS ( WHEN WE HAD SNOW); ALL THE SUDDEN I NOTICED, A LIGHT SAYING TERRAIN RESPONSE SYSTEM DE-ACTIVATED...I DON'T REMEMBER DOING OR PUSHING ANY BUTTON PRIOR TO THE INCIDENT, SO I BROUGHT MY VEHICLE TO LAND ROVER IN ORLAND PARK- THEY TOLD ME THAT THE TERRAIN RESPONSE SYSTEM HAD FAILED; THEY COULDN'T TELL ME WHAT WOULD CAUSE SUCH PROBLEM. THE TERRAIN RESPONSE SYSTEM IS NOT A WEAR AND TEAR THING, IT IS A SAFETY FEATURE THAT HAS FAILED FOR NO APPARENT REASON. I BROUGHT UP A CASE TO THE HEAD OFFICE OF LAND ROVER OF AMERICA AND THEY REFUSE TO LOOK FURTHER INTO THIS PROBLEM, SUCH A DISAPPOINTMENT; LAND ROVER IS OVER-RATED, I WILL NEVER BUY ANOTHER ONE AGAIN. *TR