NHTSA Complaint #10668150 — 2008 TOYOTA PRIUS

I WAS DRIVING MY PRIUS WITH 130,000 MILES LAST NIGHT IN A RESIDENTIAL NEIGHBORHOOD FEATURING A COUNTERCLOCKWISE,(LEFT-HAND) MODERATE CURVE. THE "CIRCLE" ENDED AT AN INTERSECTION WHERE I WAS TO MAKE A RIGHT TURN. I TURNED MY STEERING TO THE RIGHT TO CANCEL THE COUNTERCLOCKWISE TRAJECTORY, BUT MY FRONT WHEELS SEEMED TO BE "LOCKED" IN THE LEFT TURNING MOTION. I SLAMMED THE BRAKES, BUT COULD NOT STOP THE CAR FROM CLIMBING THE CURB AND SIDESWIPING A TREE, CAUSING MY DRIVER'S SIDE FRONT WHEEL TO BE SHOVED BACKWARD TOWARDS THE DRIVER DOOR IN THE WHEEL FRAME. MY CAR IS NOW AT A BODY SHOP WITH AN AGREED $5600.00 IN DAMAGE, MOSTLY TO THE STEERING ASSEMBLY, SUSPENSION, AND WHEEL/AXLE. THE WHEEL PANEL ABOVE THE WHEEL WILL BE REPLACED, AND SCRATCHES ON THE FRONT BUMPER AND DRIVER DOOR WILL BE REPAIRED. WORK IS SCHEDULED TO BE COMPLETED BY JANUARY 5. I BELIEVE THAT THE CONDITION WHICH CAUSED THE STEERING TO LOCK IN A LEFT-TURN CONDITION WITHOUT WARNING ON A DRY ROAD IS A SERIOUS MANUFACTURING DEFECT FOR WHICH I SHOULD BE REIMBURSED .FORTUNATELY, THERE WAS NO TRAFFIC AND NO INJURIES, AND EVEN THE TREE SEEMS UNSCATHED. THIS COULD HAVE BEEN TRAGIC ON AN INTERSTATE OR IN CONGESTED HIGH SPEED TRAFFIC. I HAVE BEEN PLEASED WITH MY PRIUS' PERFORMANCE TO THIS POINT, BUT BELIEVE THAT TOYOTA HAS RESPONSIBILITY FOR THIS MATTER AS EVIDENCED BY STEERING RELATED RECALLS ON SIMILAR VINTAGE PRIUS MODELS. I REQUEST FULL REIMBURSEMENT FOR MY REPAIR, MINDFUL THAT THESE EXPENSES COULD BE A LOT HIGHER HAD THIS FAILURE OCCURRED UNDER DIFFERENT CIRCUMSTANCES. I HAD PREVIOUSLY SUBMITTED THIS INFORMATION TO A TOYOTA INQUIRY WEBSITE AND HAVE NOT RECEIVED AN ACKNOWLEDGEMENT OR RESPONSE FORM TOYOTA. *TR