NHTSA Complaint #10668086 — 2003 FORD ESCAPE SUSPENSION

Complaint Details

ODI Number	10668086
Vehicle	2003 FORD ESCAPE
Component	SUSPENSION
Date of Incident	December 17, 2014
Date Filed	December 23, 2014
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE BACKING OUT OF DRIVE FELT AN UNUSUAL TUG OF STEERING WHEEL, AND STEERING WHEEL WAS ROTATED APPROX. 30 DEGREES. DROVE IT TO REPAIR SHOP WHERE THEY DISCOVERED THE LOWER CONTROL ARM HAD RUSTED AWAY FROM THE SUBFRAME MOUNT AND THE SUBFRAME WAS SIGNIFICANTLY RUSTED. ALSO WAS NOTIFIED OF SAFETY RECALL 14S02. MADE APPOINTMENT AND SLOWLY DROVE VEHICLE TO FORD DEALERSHIP TO HAVE RECALL ADDRESSED. DEALERSHIP REPLACED ONLY SUB FRAME CROSSBRACE AS DIRECTED BY FORD MOTOR CO. SUBFRAME IS STILL RUSTED IN OTHER AREAS SURROUNDING NEWLY INSTALLED CROSSBRACE AND UNSAFE TO DRIVE. DEALERSHIP WANTED OVER $2000 TO REPLACE SUBFRAME. *TR

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