NHTSA Complaint #10668051 — 2006 BMW X5

BMW ISSUED IMPORTANT SAFETY RECALL 13V-564, WHICH INVOLVES THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT, JANUARY 2014. IMPORTANT SAFETY RECALL 13V-564 ALONG WITH AN ILLUMINATED AIR BAG WARNING LIGHT, WHICH MY VEHICLE IS DISPLAYING, EFFECTIVELY DE-ACTIVATES THE PASSENGER AIRBAG CAUSING AN UNSAFE CONDITION. JANUARY 2014 THE IMPORTANT SAFETY RECALL LETTER STATED PARTS WOULD BE AVAILABLE FOR REPAIRS MARCH 2014. MARCH 2014 THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO COMPLETE THE REPAIRS DUE TO PARTS BEING UNAVAILABLE. JUNE 2014 BMW NOTIFIED ME THAT PARTS WERE AVAILABLE AND TO SCHEDULE REPAIRS WITH THE DEALER. THE DEALER INSPECTED THE VEHICLE BUT WAS UNABLE TO COMPLETE THE REPAIRS DUE TO PARTS BEING UNAVAILABLE. AUGUST 2014 I CONTACTED THE DEALER AND WAS TOLD PARTS ARE UNAVAILABLE. OCTOBER 2014 I CONTACTED THE DEALER AND WAS TOLD PARTS ARE UNAVAILABLE. DECEMBER 2014 I CONTACTED THE DEALER AND WAS TOLD PARTS ARE UNAVAILABLE. I CONTACTED BMW CUSTOMER RELATIONS REQUESTING SPECIFIC INFORMATION ON THE AVAILABILITY OF PARTS. BMW INDICATED PARTS WERE NOT AVAILABLE AND WOULD NOT PROVIDE MORE INFORMATION. BMW HAS NOT REMEDIED THE DEFECT IN A REASONABLE AMOUNT OF TIME. *TR