NHTSA Complaint #10667749 — 2011 FORD FUSION WHEELS

Complaint Details

ODI Number	10667749
Vehicle	2011 FORD FUSION
Component	WHEELS
Date of Incident	December 21, 2014
Date Filed	December 22, 2014
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

DURING A ROUTINE TIRE ROTATION, ONE OF THE LUG NUT STUDS BROKE OFF OF THE FRONT DRIVER'S SIDE WHEEL. THERE WERE NO SIGNS OF CORROSION, CROSS-THREADING OR OTHER DAMAGE TO THE STUD, IT SIMPLY SHEERED OFF AT THE WHEEL SURFACE WHEN THE MECHANIC TRIED TO LOOSEN THE LUG NUT. THIS IS THE SECOND TIME THIS HAS HAPPENED ON THE SAME WHEEL, AND IN BOTH CASES THE MECHANIC INDICATED THAT HE HAD NEVER SEEN A STUD BREAK OFF UNDER THOSE CIRCUMSTANCES AND HE HAD NO EXPLANATION FOR HOW IT COULD HAVE HAPPENED. I KNOW THAT FORD CONDUCTED A RECALL FOR THIS SAME ISSUE ON CERTAIN 2011 FORD FUSIONS, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE PROBLEMS I AM HAVING ARE IDENTICAL TO THOSE IDENTIFIED IN THE RECALL, AND I QUESTION WHETHER THE RECALL WAS BROAD ENOUGH. *TR

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