NHTSA Complaint #10667300 — 2001 HONDA ODYSSEY

2001 HONDA ODYSSEY, PURCHASED WITH 83,610 MILES FROM SUBARU OF EXETER. JUNE 23, 2008, 104,527 MILES. IT WAS MY UNDERSTANDING THAT WARRANTY COVERED UP TO 109,000 MILES. THE TRANSMISSION WAS REPLACED UNDER RECALL WARRANTY AT DOVER AUTO WORLD, HONDA SERVICE, DUE TO CHECK ENGINE AND TCS LIGHTS BEING ON. TRANSMISSION CAME WITH A 3YR/36,000 WARRANTY. DECEMBER 1, 2014, 184,148 MILES (80K ON 2ND TRANSMISSION), DIFFICULT TO SHIFT INTO REVERSE AND DRIVE SOMETIMES ENGINE SLIPS BEFORE FINALLY ENGAGING INTO GEAR, OVER THE NEXT WEEK, CHECK ENGINE LIGHT, TCS AND D4 LIGHT FLASHING LIGHT ON. TRANSMISSION FAULT CODE P0780, DIAGNOSED, DROVE VAN TWO MORE DAYS WHEN TRANSMISSION FAILED. TOWED TO LOCAL IN TOWN MECHANIC, GIVEN ESTIMATE FOR A RE-MANUFACTURED TRANSMISSION + LABOR $4,500. SPOKE WITH HONDA MOTORS OF AMERICA, ON DEC 18TH 2014 PROVIDED WITH ALL REQUESTED INFORMATION, THE RESPONSE PROVIDED BY HONDA IS THAT THE VAN HAD EXCEEDED WARRANTY AND I WOULD NEED TO TAKE THE LIABILITY AND PAY FOR IT. HONDA CUSTOMER SERVICE WHERE SURPRISED THAT IT WAS REPLACED IN 2008 UNDER WARRANTY. HONDA CLAIMED THE MILEAGE LIMIT WAS 100,000. BOTTOM LINE IS NO HELP, SPOKE WITH LOCAL HONDA DEALERSHIP...THEY COULD NOT HELP. SINCE HONDA OF AMERICA HAD DENIED ME. I AGREE THAT I SHOULD COVER A PORTION OF THE COST (LABOR) BUT HONDA SHOULD COVER FOR MATERIALS SINCE ITS THEIR PRODUCT AND THEY SHOULD STAND BEHIND IT. *TR