NHTSA Complaint #10664804 — 2013 CHEVROLET CAMARO

THIS IS MY SECOND COMPLAINT ABOUT THE HILL ASSIST FEATURE ON THIS MANUAL TRANSMISSION VEHICLE. THE FEATURE IS DESIGNED TO AUTOMATICALLY HOLD THE BRAKES ON AN INCLINE AND IS SUPPOSED TO RELEASE ON APPLICATION OF THE THROTTLE. IT DOES NOT WORK AS IT SHOULD! IT ENGAGES RANDOMLY EVEN WHEN NOT ON AN INCLINE AND DOES NOT RELEASE QUICKLY ENOUGH TO PREVENT ENGINE STALLING OR EXCESSIVE WEAR TO THE CLUTCH BY OVER REVVING THE ENGINE TO PREVENT IT FROM STALLING! THIS CAUSE A BURNING SMELL AND EXCESSIVE WEAR TO THE CLUTCH! IT IS VERY DANGEROUS IN THAT I HAVE TO PULL OUT ONTO A BUSY HIGHWAY FROM AN INCLINE EVERY DAY WHERE I LIVE AND HAVE TO TRY TO OVER COMPENSATE FOR THE DELAY IN GETTING THIS HILL ASSIST TO RELEASE SO I CAN PULL OUT INTO TRAFFIC MOVING AT 55 MPH! I HAVE HAD IT TO THE SELLING DEALER (CARL BLACK CHEVROLET) MULTIPLE TIMES AND SPOKEN WITH CHEVROLET CUSTOMER SERVICE! THEY ALL ACKNOWLEDGE THAT THERE IS AN ISSUE! IT HAS BEEN WRITTEN ABOUT EXTENSIVELY IN THE CAMARO :FORUMS ONLINE! THE REFUSE TO FIX THE ISSUE! THEY TELL ME TO BUY AFTERMARKET PARTS TO SOLVE THE PROBLEM WHEN THERE ARE GENERAL MOTORS PARTS AVAILABLE TO FIX IT! I FINALLY GAVE IN AND ORDERED THE GM PART TO HAVE INSTALLED AND FIX MYSELF! I AM AN ASE MASTER AND L-1 CERTIFIED AUTO REPAIR TECHNICIAN WITH EXTENSIVE GM TRAINING! THEY NEED TO FIX THIS BEFORE ME OR SOMEONE ELSE IS KILLED!