NHTSA Complaint #10664366 — 2007 FORD EDGE

MY CAR STARTED TO DRIVE "ROUGH" AND LATER THAT DAY I CALLED THE FORD DEALERSHIP TO HAVE IT SERVICED. WHILE THERE WERE NO LIGHT INDICATORS OFF ON THE DASH THEY SAID TO GO AHEAD AND BRING IT IN ON MONDAY TO BE LOOKED AT. SUNDAY NIGHT WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, IT JUST DIED. AGAIN, NO LIGHTS INDICATING SOMETHING WAS WRONG, IT HAD JUST NOT BEEN DRIVING SMOOTHLY. AFTER HAVING IT TOWED TO THE DEALERSHIP, THE NEXT DAY WE WERE CONTACTED TO LET US KNOW THAT THE VEHICLE'S PCM HAD SHORTED AND MELTED THE PLUGS, INTAKE VALUES, COILS, BATTERY AND CATALYTIC CONVERTER. WE HAVE ALWAYS HAD THIS VEHICLE SERVICED BY THIS DEALER AND HAD ALL OF OUR RECOMMENDED AND / OR REQUIRED SERVICE / MAINTENANCE PERFORMED. WHICH IS WHY IT IS SO VEXING THAT SOMETHING THAT IS NOT A SERVICEABLE ITEM AND HAS NO NOTIFICATION CAN NOT ONLY GO OUT BUT TAKE SO MANY COMPONENTS WITH THEM. I OF COURSE CONTACTED FORD WHO SAID THAT IT IS NOT ON A RECALL LIST AND THERE WAS NOTHING THEY COULD DO FOR ME. I AM CONTACTING THE NHTSA FOR THEIR CONSIDERATION OF THIS ITEM. THANK YOU. *TR