NHTSA Complaint #10664015 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10664015
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	December 6, 2014
Date Filed	December 12, 2014
Mileage	71,428 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY VEHICLE LOST ITS POWER STEERING. A ERROR MESSAGE CAME UP "POWER STEERING ASSIST FAULT AND SERVICE AUTOTRAC.. I RESTARTED THE CAR HOPING IT WAS JUST A GLITCH IN THE SYSTEM,BUT IT WAS NOT. I HAD NO POWER STEERING. I TOOK IT TO THE FORD DEALER AND THEY TOLD ME IT WAS THE SENSOR THE COST OF THE REPAIR IS CLOSE TO $2000.00. I HAD NO CHOICE BUT TO GET IT FIXED AND IT WAS VERY COSTLY. I HAVE ASKED OTHER OWNERS OF THIS SAME VEHICLE AND A FEW OF THEM HAVE HAD THE SAME PROBLEM. THIS IS A DISGRACE THAT FORD DOES NOT SEE THIS AS A ISSUE FOR A RECALL. THIS IS MY LAST FORD VEHICLE. *TR

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