NHTSA Complaint #10663705 — 2007 VOLVO C70

THE DOORS OPEN WHILE DRIVING. EVEN IF THEY ARE LOCKED. THE INFORMATION SYSTEM GIVES A MESSAGE DRIVERS DOOR OPEN OR PASSENGER DOOR OPEN AND THE INTERIOR LIGHTS COME ON WHILE DRIVING. THIS HAPPENED TO ME RECENTLY 4 TIMES WHILE DRIVING FROM KENT, OHIO TO NAPLES, FLORIDA. THE DOORS WERE FIRMLY CLOSED AND LOCKED AND HOURS LATER CAME OPEN BY THEM SELF. I WENT TO THE VOLVO DEALER IN BONITA SPRINGS AND SPOKE TO [XXX] THE ASSISTANT SERVICE MANAGER.HE TOLD ME THE PROBLEM WAS IN A DOOR ACTUATOR AND THEY WERE AWARE OF THIS PROBLEM AND HE CLAIMED THIS IS A WEAR AND TEAR ITEM COSTING AROUND A $1000 TO REPAIR. I ASKED WHAT WEAR AND TEAR COULD CAUSE THE DOORS TO ELECTRONICALLY OPEN WHILE DRIVING. HE HAD NO REPLY. I ALSO EXPLAINED THAT THIS IS A VERY UNSAFE CONDITION AND IF THERE ISN'T A RECALL, THERE SHOULD BE. I CALLED VOLVO ALSO ON 12-11-14 AND SPOKE TO [XXX] WHO ALSO GAVE ME THE RUN AROUND. I FEEL THIS CONDITION IS A COMMON PROBLEM WITH THESES CARS AND IS AN ACCIDENT WAITING TO HAPPEN, CAN CAUSE INJURY OR DEATH AND SHOULD BE REPAIRED BY VOLVO AT NO COST TO ALL AFFECTED OWNERS. OWNERS WHO HAVE PAID FOR THIS REPAIR SHOULD BE REFUNDED. THIS IS A SAFETY PROBLEM CAUSED BY VOLVO AND SHOULD BE REPAIRED BY VOLVO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR