NHTSA Complaint #10663420 — 2011 CHEVROLET TRAVERSE

2011 CHEVY TRAVERSE 54000 MILES- VEHICLE WHINING AT LOW SPEEDS, BECOMING DIFFICULT TO TURN AND AT TIMES LOSS OF POWER WHILE DRIVING. I RECEIVED A LETTER FROM GM INDICATING A POWERSTEERING PUMP WOULD BE REPLACED ON THE VEHICLE ONLY IF I WAS EXPERIENCING PROBLEMS, THIS WAS NOT A RECALL NOTIFICATION. I TOOK THE VEHICLE TO THE DEALER TO HAVE THE PUMP REPLACED. I WAS LATER CONTACTED BY THE DEALER TO BE INFORMED THAT MY POWER STEERING GEAR IS LEAKING AND I NEED A WHOLE NEW POWERSTEERING RACK AT THE COST OF $1400. I HAVE READ SEVERAL SIMILAR COMPLAINTS, AND IF GM HAS IDENTIFIED A PROBLEM WITH THE POWER STEERING PUMP, THE ENTIRE POWER STEERING RACK SHOULD BE CONSIDERED A RECALL. *TR