NHTSA Complaint #10663418 — 2009 PONTIAC G5

TL* THE CONTACT OWNS A 2009 PONTIAC G5. PRIOR TO THE VEHICLE BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM), THE CONTACT WAS CONCERNED WITH TURNING THE KEY INTO THE ON POSITION TO START THE VEHICLE. AFTER THE RECALL REPAIR WAS PERFORMED, THERE WERE SIGNIFICANT DAMAGES THAT THE CONTACT DID NOT HAVE BEFORE THE REPAIRS. THE CONTACT INDICATED THAT THE ELECTRIC POWER CONTROLS DID NOT FUNCTION AND THE TURN SIGNALS WOULD NOT TURN OFF. THE CONTACT HAD TO MANUALLY OPEN THE DOORS WITH A KEY DUE TO THE ELECTRICAL SHORT. THE CONTACT WAS STUCK INSIDE THE VEHICLE AND WAS NOT ABLE TO GET OUT MORE THAN ONCE. THE CONTACT HAD TO DISCONNECT THE WIRING TO TURN OFF THE TURN SIGNALS AND THERE WAS WATER IN THE HEADLIGHTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC REPLACED THE PASSENGER SIDE HEADLIGHT. HOWEVER, THERE WAS STILL EXCESSIVE WATER IN THE HEADLIGHTS, WHICH WAS A SAFETY CONCERN FOR THE CONTACT. THE VEHICLE STALLED AND THE KEY WAS HARD TO REMOVE SEVERAL TIMES. AFTER THE RECALL REPAIR WAS PERFORMED, THE DEALER REPLACED THE IGNITION SWITCH TWICE, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY WOULD REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,569. UPDATED 01/16/15*CN UPDATED 9/8/2017*CN