NHTSA Complaint #10663415 — 2007 GMC YUKON

I NOTICED CRACKS OPENING NEAR THE FRONT PASSENGER AIRBAG AREA AND ON THE TOP OF SPEEDOMETER CLUSTER. CONTACTED THE GM AND I WAS TOLD A SERIES OF EXCUSES SUCH AS: "YOUR WARRANTY IS OVER", "YOU BOUGHT THE CAR USED ( I BOUGHT IT FROM A GM DEALER UNDER THE PRE-OWNED WARRANTY)", OR "MAYBE YOU USED PRODUCTS THAT CRACK THE PLASTIC!" AFTER A BRIEF RESEARCH I FOUND OUT TENS OF THOUSANDS OF COMPLAINTS ABOUT GM MADE VEHICLES WITH THE SAME PROBLEM. THE CRACK OPEN AT THE SAME EXACT SPOTS, DOWN TO THE MILLIMETER, AND IT HAPPEN IN THE BRAND NEW CARS AS WELL AS THE OLDER ONES. IT IS CLEAR THAT THIS IS A MANUFACTURER DEFECTIVE ITEM, AND RESULT OF A WRONG DESIGN. GM DOES NOT REPLACE THE PART UNLESS WE PAY FOR IT. THEY ARE NOT CONCERNED THAT PARTS COULD FLY INTO THE CABIN AS A RESULT OF THE AIR BAG DEPLOYMENTS AND REFUSE TO ADDRESS THE ISSUE. OUR CARS LOOSE ALSO THEIR VALUE WITH A DEFECTIVE/BROKEN DASH BOARD. THE FUNNIEST EXCUSE BY GM WAS: "OH, THE DASH PARTS ARE MADE IN MEXICO! YOU KNOW HOW THE MEXICANS ARE!" *TR