NHTSA Complaint #10663240 — 2005 CHEVROLET AVEO

MY 05 AVEO,IS INCLUDED IN THE GM RECALL#A140093/NHTSA RECALL#14V261(HEADLAMP SWITCH & DRL). I HAVE BEEN EXPERIENCING ISSUES WITH ALL OF MY EXTERNAL LIGHTS (MY GAUGE CLUSTER AND SHIFTER LIGHTS HAVE BEEN OUT). I WAS REPLACING EVERY EXTERNAL BULB EVERY FEW WEEKS TO KEEP THE LIGHTS ON. THAT IS NOT WORKING. I AM DOWN TO ONE HEADLIGHT (DRIVER SIDE) WORKING ' AS FAR AS RUNNING LIGHTS GO. I HAVE NO TAILLIGHTS (BRAKELIGHTS WORK). I COMMUTE APPROX. 40MILES EACH DIRECTION FOR WORK-ALL FREEWAY. I MADE AN APPT W/CHEVY,TOOK THE DAY OFF WORK SO THE CAR COULD BE THERE ALL DAY.AS I ARRIVED TO MY APPT THE SERVICE WRITER TOLD ME THERE IS NOT A REMEDY FROM GM YET SO I WILL NEED TO COVER THE COST. EVENTUALLY WE WENT INTO THE BUILDING TO COMPLETE MY WRITE UP, AT THAT POINT I WAS TOLD THEY WERE BACKED UP ON RECALLS SO THEY MAY NOT GET TO MY VEHICLE DESPITE THE APPT. I REITERATED THE ISSUE,HE SAID OKAY,TOLD ME HE WOULD BE IN CONTACT WITH ME. AT 3:30 HE CALLED,TOLD ME THEY HADN'T HAD A CHANCE TO LOOK AT MY VEHICLE BUT WOULD GET TO IT TOMORROW. I TOOK ANOTHER DAY OFF WORK & LEFT THE CAR WITH THEM.NEXT DAY,I CALLED AT 11AM & I'M TOLD THEY HAVE YET TO TOUCH MY VEHICLE & THERE ARE ABOUT 20 CARS IN FRONT OF ME SO THEY WON'T GET TO IT TODAY EITHER.I COULD NOT LEAVE THE CAR ANOTHER DAY, I TOLD HIM I WOULD PICK IT UP. I IMMEDIATELY CALLED GM EXPLAINED THE SITUATION, THEIR RESPONSE WAS 'WHAT DO YOU WANT US TO DO ABOUT IT'. I TOLD THEM THE CAR WAS UNSAFE AND ILLEGAL TO DRIVE IN THIS CONDITION I NEEDED IT FIXED. THEY TOLD ME THEY WOULD CONTACT ANOTHER DEALERSHIP AND HAVE THEM CONTACT ME. ABOUT 20MINS LATER THE DEALERSHIP CONTACTED ME, GAVE ME THE SAME RUN AROUND AS THE FIRST DEALERSHIP.THIS RECALL IS 7MONTHS OLD, IT TOOK GM 10YRS TO ACKNOWLEDGE IT. THIS IS UNACCEPTABLE, I BOUGHT THIS CAR IN GOOD FAITH THE BASIC FUNCTIONALITY OF THE CAR WOULD WORK AND IT DOES NOT AND GM IS NOT CORRECTING THE ISSUE. *TR