NHTSA Complaint #10663208 — 2007 MINI COOPER S

ON 27-OCT-2014, WHEN I WAS DRIVING HOME THE CHECK ENGINE LIGHT CAME ON AND IT GAVE A MESSAGE ABOUT THE CATALYTIC CONVERTER. LUCKILY I WAS CLOSE TO HOME AND THE MESSAGE JUST SAID TO SLOW DOWN WHICH I DID. I HAD IT TOWED TO A LOCAL MECHANIC THE NEXT DAY SINCE IT WAS NOT DRIVABLE.IT WAS REAL SHAKY AND DIDN'T FEEL SAFE TO DRIVE WHEN I STARTED THE ENGINE. THEY HAD THE VEHICLE FOR 3 DAYS AND CHECKED EVERYTHING FROM THE COILS, SPARK PLUGS, RAN A COMPRESSION TEST WHICH SHOWED THAT CYLINDER 3 WAS NOT GETTING ENOUGH POWER, ETC. THEY STATED THAT THERE WERE NO LEAKS OR FLUIDS FOUND IN THAT AREA LIKE THEY HAD EXPECTED SINCE THAT WAS THE ONLY CYLINDER THAT WAS NOT RUNNING PROPERLY. I CONTACTED MINIUSA TO SEE IF THEY WOULD FIX THE VEHICLE OUT OF GOODWILL BECAUSE THIS WAS A KNOWN ISSUE WITH THESE VEHICLES/ENGINES (R56). NEEDLESS TO SAY, MINIUSA WOULD NOT FIX THE REPAIR NOR WOULD THEY RESPOND TO MY EMAILS. MINI OF CONCORD OFFERED TO COVER 25% OF THE COST LEAVING ME TO PAY $3600 OUT OF POCKET FOR SOMETHING THAT THEY KNOW IS FAULTY. THIS IS UNACCEPTABLE. *TR