NHTSA Complaint #10663143 — 2009 CHEVROLET TRAVERSE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10663143
Vehicle	2009 CHEVROLET TRAVERSE
Component	ELECTRICAL SYSTEM
Date of Incident	April 11, 2012
Date Filed	December 9, 2014
Mileage	65,868 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE 2009 CHEVY TRAVERSE, WHILE MY WIFE AND SON WERE DRIVING AT NIGHT, BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME. BROUGHT VEHICLE TO DEALER, DUE TO DESIGN- UNABLE TO REPLACE BULB YOURSELF, DEALER- DRIVERS VILLAGE REPLACED BOTH BULBS. ON 11/17/14 THE LEFT HEADLIGHT BULB STOPPED WORKING. TOOK TO JACK MCNERNEY CHEVY AND REPLACED BULB. TWO DAYS LATER LEFT BULB STOPPED WORKING AGAIN, TOOK BACK TO DEALER AND REPLACED FREE OF CHARGE. ON 12/4/14 THE RIGHT HEADLIGHT STOPPED WORKING AND TOOK VEHICLE TO DRIVERS VILLAGE AND THEY REPLACED THE BULB. THERE IS AN OBVIOUS DEFECT/ DESIGN FLAW IN THE HEAD LAMP SYSTEM OF THIS VEHICLE. $300.00 DOLLARS SPENT TO REPLACE HEADLAMPS. PLEASE LOOK INTO THIS PROBLEM, I SEE A LOT OF COMPLAINTS. THANK YOU. *TR

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