NHTSA Complaint #10662993 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10662993
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	December 8, 2014
Date Filed	December 8, 2014
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

POWER STEERING FAILED. RECEIVED INDICATION OF ADVANCETRAC NEEDING SERVICE AS WELL AS POWER STEERING FAILURE. I HAVE NOTICED SOME ISSUES OF THIS NATURE FOR OVER ONE YEAR AND 15,000 MILES AS WHEN THE CAR IS FIRST STARTED AND PUT INTO REVERSE THERE WOULD BE, ON OCCASION, NO POWER STEERING AND I'D GET ADVANCETRAC NEEDS SERVICE WARNING. BY PUTTING THE CAR IN DRIVE I COULD SOMETIMES GET THE POWER STEERING BACK OR IF I SHUT THE ENGINE OFF AND RESTARTED. POWER STEERING COMPLETELY FAILED NOW AT 43,000 MILES AND I'VE BEEN TOLD BY THE FORD DEALERSHIP THAT THE MODULE AS WELL AS THE STEERING GEAR--THE WHOLE SYSTEM--HAS TO BE REPLACED PER DIAGNOSTICS. *TR

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