NHTSA Complaint #10662800 — 2009 FORD RANGER

IMMEDIATELY AFTER PURCHASING 2009 RANGER XLT, NOTICED EXCESSIVE DIRT ON FRONT WHEEL RIMS. COMPLAINED ABOUT IT TO DEALER FIRST TIME I TOOK THE TRUCK IN FOR AN OIL CHANGE, ALSO COMPLAINED THAT I WASN'T GETTING MILEAGE EXPECTED. WAS TOLD IT WAS JUST BRAKE DUST, IT WOULD EASILY COME OFF WITH TIRE CLEANER & HOSE, & TRUCK NEEDED TO BE BROKEN IN FOR MILEAGE IMPROVEMENT. I KEPT COMPLAINING THAT BRAKE DUST SEEMED EXCESSIVE TO ME, NEVER HAD PROBLEM BEFORE. INSTALLED CERAMIC BRAKE PADS, DIDN'T HELP. WITHIN FIRST YEAR NOTICED STEERING WHEEL VIBRATING & DEALER SAID I HAD TO HAVE NEW PADS & ROTORS $400. I COMPLAINED AGAIN THAT SOMETHING ELSE MUST BE WRONG WITH BRAKES. I DON'T DRIVE DUSTY ROADS, DON'T RIDE THE BREAK, DON'T DRIVE EXCESSIVE MILES (72,000 IN 5 YRS.). WITHIN 6 MONTHS NOTICED STEERING WHEEL VIBRATING WHEN STOPPING, SOON NEEDED PADS & ROTORS AGAIN. HAVE HAD TO HAVE 5 BRAKE JOBS IN LAST 5 YEARS COSTING ME OVER $2000. HAVE TAKEN IT TO FORD DEALERS & INDEPENDENTS EACH TELLING THEM I WANT IT SOLVED, NOT JUST TO SLAP ON NEW PARTS. NO ONE BOTHERS TO LISTEN TO ME, CHARGE ME OVER $400 EACH TIME & 3-6 MONTHS LATER THE ROTORS ARE WARPED AGAIN AND BRAKE PADS WEAR OUT SOON AFTER. "BRAKE DUST" HAD RUINED RIMS ON THE TRUCK.