NHTSA Complaint #10662509 — 2010 FORD TAURUS

THE SEAT WARMER OVERHEATED AND BURNED THROUGH THE LEATHER SEAT COVER WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING THE CAR TO A DOCTOR APPOINTMENT. SHE VEERED OFF THE EXPRESSWAY (I-75) AND EXITED THE CAR ON THE HIGHWAY TO PUT THE FIRE OUT. WE HAVE ALREADY HAD IT TO A FORD DEALER AND DOCUMENTED THE ISSUE AND HAD THE SEAT COMPLETELY DISCONNECTED FROM THE WIRING SYSTEM. THE CAR IS ONLY 4 YEARS OLD, WE ARE THE ORIGINAL OWNERS. NEVER ANY INDICATION THAT THERE WAS A PROBLEM UNTIL THIS INCIDENT. WE ARE STILL PAYING ON THE LOAN! THROUGH RESEARCHING THIS ISSUE, IT APPEARS THAT THE NHTSA IS ALREADY AWARE OF THE ISSUES WITH THESE HEATED SEAT WARMERS WITH SEVERAL MANUFACTURERS, YET THERE IS NO RECALL AND THE SAFETY ISSUE HASN'T BEEN ADDRESSED AT ALL?